Privacy protection

Dear users of our web presentation, Wiener Städtische osiguranje a.d.o. Belgrade operates pursuant to the principles of doing business with the respect of the highest standards of privacy protection. Your personal information collected and processed through our web presentation is kept in accordance with the Law on Protection of Personal Information of RS using contemporary technological procedures. 

We will not make your personal information available to third parties without your explicit consent. Personal information, according to the Law on Protection of Personal Information, means each piece of information which refers to an individual, regardless of the form it is expressed in, and to the medium, under whose order, on behalf of whom, date of occurrence of the information, manner of obtaining the information etc. Hence, for example, personal information is name, surname, personal identification number, place of residence, etc. Legal basis for processing personal information according to the Law on Personal Information Protection is the Law or consent of the individual to whom the information refers.

By filling in the fields on the contact page of our website presentation, you are providing us with your personal information and giving us consent to collect and further process personal information. The consent given may be revoked. All personal information delivered by filling in offered fields are treated as strictly confidential, and they are kept permanently until such a consent is possibly revoked.

We collect information exclusively in order to act in response to your request, and information may be used only by employees in the Company, and the delivered information represents minimum information necessary for this end (we act in line with the principle of proportionality).

Wiener Städtische osiguranje a.d.o. Belgrade, as the handler and processor of information takes necessary technical, employee and organisation measures in order to protect the information pursuant to the established standards and procedures, which are necessary in order to protect the information from loss, destruction, unnecessary access, alteration, publishing and each other type of abuse. Supervision over the implementation of the Law on Protection of Personal Information is conducted by the Commissioner for Information of Public Importance and Protection of Personal Information. 

http://en.wiener.co.rs/We-listen-to-you/How-to-file-a-complaint